Shipping Policy
Shipping Policy
We're so excited to get your handmade tote into your hands! Here's everything you need to know about how and when your order will arrive.
Free Worldwide Shipping
We offer free standard shipping on all orders, anywhere in the world. No minimum spend, no hidden fees — the price you see at checkout is the price you pay.
Processing Time
Because each crocheted flower tote is handmade with care, please allow 3–5 business days for your order to be processed and prepared for shipment. You'll receive a confirmation email with tracking details as soon as your bag is on its way.
Estimated Delivery Times
Once shipped, delivery times vary based on your location:
- Australia: 3–7 business days
- New Zealand: 5–10 business days
- North America & Europe: 10–20 business days
- Rest of the world: 14–25 business days
Please note that delivery times are estimates and may be affected by customs processing, public holidays, or postal delays beyond our control.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes upon arrival, depending on your country. These charges are the responsibility of the customer and are not included in the shipping cost.
Order Tracking
Every order is sent with tracking. Keep an eye on your inbox for shipping updates, and feel free to reach out if you have any concerns about your delivery.
Lost or Delayed Packages
If your order hasn't arrived within the estimated delivery window, please contact us at [your email here] and we'll do our best to help track it down.